Know what you are sending

We do have restrictions on dimensions, weight and the items you can send. Please understand that sending a dining table, bowling ball or a mountain bike will go beyond the size and weight restrictions. 

Using the correct box

Try and use a box that is comparable with the size of the item/s you are sending. This will ensure a better fit and less movement in the box of the item/s you are wanting to be delivered. Try and use a double walled corrugated cardboard box – these are great for strength. Plastic packaging is good, but be mindful of the weight.

Padding the parcel

If the item/s are smaller than the box selected and are fragile, padding is a great way of making sure the item does not move within the box. Bubble wrap, scrap paper (old newspapers are great), polystyrene are light and are all great at filing dead space. 

Taping the box

It is best to use packing tape or duct tape. Apply the tape along all open edges – stick down the central flaps and then across each side of the parcel. Repeat this process. You should be looking to close any open part of the box, this should give the box an air tight seal. 

Using padded envelopes

Some items may be better off in a padded envelope. Documents or even clothing (think about folding a t-shirt or jeans into a small space and then into an envelope) can fit into an envelope.

Space for a label or two

Please leave space on the top of the box (or somewhere on the box) for a couple of labels. Our collection van driver will apply the labels.