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There are some items we can’t ship for security and well being purposes such as flammables, live animals and illegal substances. If we do find any prohibited items in our network we will return them to the sender or if dangerous we will dispose of them. If any illegal items are found, unfortunately we will have to inform the Police.
Active Mobile Phones Outside The EU
Animals Or Organisms Of Any Form (Alive Or Dead)
Any Articles (Or Part Of Them) That Are Made Up Of China, Glass, Porcelain, Earthenware Or Other Similar Materials
Any Item Containing Petrol
(Liquid, Gas Or Fumes) Aromatherapy Oil
Beds & Headboards
Camping Gas All Types
Cash, Credit Cards, Debit Cards Ceramics/Figures/Figurines
Counterfeit Currency Credit/Debit/Cash Cards Crockery/Pots/Pottery
Domestic Appliances (Washing Machines, Dryers, Fridges, Ovens)
Drugs (Including Prescription) Engines
Fish (Live Or Dead)
Fragile Items (All)
Framed Painting/Photograph Furniture (Including Flat-Packed) Furs
Gems Or Gemstones Glass/Glassware
Hover Board/Swegway/Segway Human Flesh
Item Described As “Unknown”
Jewellery Including Watches
Legal Or Business Documents Lenses
Lighter Lights/Lighting/Lamps/Chandeliers Liquids/Creams/Oils
Milk Powder (Formula)
Mobile Phone/Mobile Phones
With Or Without Sim To Any Address In Turkey/Pakistan/Ecuador Money/Cash/Currency/Vouchers
Over Head Projector
Perishable Goods (All)
Petrol Or Diesel Tanks (Full Or Empty) In Any Item
Precious Metals (Gold/Silver/Platinum Etc.)
Printer Toner/ Ink Cartridges Projector
Stamps (Unless Franked)
Suitcases/ Flight Cases
(Not Acceptable As Packaging)
Tobacco And Tobacco Products
Vouchers With A Face Value
Amplifiers – maximum parcel compensation
for damages is £100.00, up to £2,500.00 compensation for lost items.
Apple Mac – maximum parcel compensation value
for damages is £100.00, up to £2,500.00 compensation for lost items. iMacs are on the prohibited list and not covered for loss or damage.
Banjo – maximum parcel compensation value
for damages is £100.00, up to £1,000.00 compensation for lost items. Banjo must be sent in a hard case.
Cello – maximum parcel compensation value
for damages is £100.00, up to £1,000.00 compensation for lost items. Cello must be sent in a hard case.
Guitar – maximum parcel compensation value
for damages is £100.00, up to £1,000.00 compensation for lost items. Guitar must be sent in a hard case.
Violin – maximum parcel compensation value for damages is £100.00, up to £1,000.00 compensation for lost items. Violin must be sent in a hard case.